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Get answers quickly! Choose from the categories below to learn how to contact California Bank & Trust.
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California Bank & Trust offers the convenience of CBT Connect, so there is no need to wait until your branch opens to handle personal banking needs.
To check your account information 24/7 call toll free at:
Use a touch-tone phone to:
1. Access account information, 24 hours a day, 7 days a week
2. Receive balance information on your checking and savings accounts
3. Check your deposits and withdrawals
4. Confirm checks paid
5. Transfer funds between your account *
6. Inquire about personal loans
7. Auto loan or equity line information is available 24 hours a day.
*A valid PIN must be entered for each account in order to transfer funds. Transfers cannot be done to or from CD or IRA accounts.
To speak with a CB&T Customer Service Representative during business hours, Mon. - Fri., 7a.m.-7p.m. and Sat. 9a.m.- 5p.m. PT (excludes holidays),
call toll-free at: 
Find branch locations with maps, or to be automatically connected with the branch closest to your calling location, call:
For your security, do not use email to initiate financial transactions or send sensitive information, such as your account number or other personal information.
Investor Relations questions can be submitted online or you may visit Zions Bancorporation website for additional information.
If you have questions about our Privacy Policy, you can view our Online Privacy Policy, or contact our Privacy Policy Call Center at:
For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service, Monday through Saturday, 7 a.m. to 7 p.m. PST. by simply calling us toll-free at:
For account setup requests, such as adding accounts, changing accounts or closing your service, please
Contact Us Online.
For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service, Monday - Saturday, 7 a.m. - 7 p.m., PT. by simply calling us toll-free at:
For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service, Monday through Saturday, 7 a.m. to 7 p.m. PST. by simply calling us toll-free at:
For account setup requests, such as adding accounts, changing accounts or closing your service, please
Contact Us Online.
Customer Service can be reached during business hours,
Mon. - Fri., 7 a.m. - 7 p.m. and Sat. 9 a.m. - 5 p.m. PT. at:
To report your Money Card, VISA® Check Card or Credit Card lost or stolen, please contact Customer Service at: (800) 400-6080. (Press menu option 3 to speak to a Customer Service Representative).
After business hours, calls will be automatically connected to a 24-hour support center.
California Bank & Trust
PO Box 25787
Salt Lake City, UT 84125-0708
To ensure proper credit of your mortgage payments, please mail them to the following address:
California Bank & Trust
PO Box 7168
Pasadena, CA 91109-7168
For customer service on your mortgage loan, Mon. - Fri., 8 a.m. - 5 p.m., PST, please call toll-free:
To ensure proper credit of other consumer loan payments, please mail them to the following address:
California Bank & Trust
Los Angeles Service Center
P.O. Box 549
Lawndale, CA 90260
Correspondence regarding your loan should be mailed to:
California Bank & Trust
P.O. Box 1507
Salt Lake City, UT 84110
For customer service on your consumer loan (non-mortgage), please call, Mon. - Sat., 7 a.m. - 7 p.m. PT, toll-free:
For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service. Simply call us toll-free, Monday - Saturday, 7 a.m. - 7 p.m., PT, at:
For account setup requests, such as adding accounts, changing accounts, adding multi-user access, adding bill pay, adding QuickBooks 2005 or higher download capability, or closing your service, please Contact Us Online.
For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service, Monday - Saturday, 7 a.m. - 7 p.m., PT. by simply calling us toll-free at:
For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service, Monday through Saturday, 7 a.m. to 7 p.m. PST. by simply calling us toll-free at:
For account setup requests, such as adding accounts, changing accounts or closing your service, please
Contact Us Online.
Consumer
Consumer Online Banking
Equal Housing Lender | Member FDIC | Preferred SBA Lender