New Enhancements to Online Banking for DirectNETSM Consumer Online Banking and Direct Business Internet Banking users – Extended Hours for password resets and more…
At California Bank & Trust, we’re dedicated to making our customers’ banking experiences positive. As part of this effort, we've taken opportunities to improve online banking with the following enhancements:
DirectNET Consumer Online Banking and Direct Business Internet Banking
Password Reset Assistance
For assistance in resetting passwords, availability of CB&T’s customer service assistance has been expanded.
The new days and times for password resets are:
Monday through Sunday, 6 a.m. to 10 p.m.
DirectNET Consumer Online Banking 1 (888) 217-1265
Direct Business Internet Banking 1 (877) 650-0095
DirectNET Consumer Online Banking
Change of Address Request Form
DirectNET customers now have the option of submitting Change of Address requests online when signed on to DirectNET.
To submit an online Change of Address request:
- Log in to online banking and click on the 'Services' tab, then ‘Change of Address Request’.
- Complete the page form and submit it electronically.
- Your request will be confirmed and your requested changes will be implemented within 2 business days.
Should you have any questions about these enhancements or about online banking in general, please call CB&T Internet Banking Customer Service during normal business hours, Monday through Saturday, 7 a.m. to 7 p.m.
Customer Service
DirectNET Consumer Online Banking 1 (888) 217-1265
Direct Business Internet Banking 1 (877) 650-0095
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