Contact Us

Get answers quickly! Choose from the categories below to learn how to contact California Bank & Trust.
We value your input. If you would like to submit any suggestions or feedback, please feel free to contact us online.

General Inquiries tab

California Bank & Trust offers the convenience of CB&T Connect, so there is no need to wait until your branch opens to handle personal banking needs.

To check your account information 24/7 call toll free at:

Use a touch-tone phone to:

1. Access account information, 24 hours a day, 7 days a week
2. Receive balance information on your checking and savings accounts
3. Check your deposits and withdrawals
4. Confirm checks paid
5. Transfer funds between your account *
6. Inquire about personal loans
7. Auto loan or equity line information is available 24 hours a day.

*A valid PIN must be entered for each account in order to transfer funds. Transfers cannot be done to or from CD or IRA accounts.

(800) 400-6080
Branch Locations

Find branch locations with maps, or to be automatically connected with the branch closest to your calling location, call:

For your security, do not use email to initiate financial transactions or send sensitive information, such as your account number or other personal information.



Investor Relations

Investor Relations questions can be submitted online or you may visit Zions Bancorporation website for additional information.

Privacy Policy Call Center

If you have questions about our Privacy Policy, you can view our Online Privacy Policy, or contact our Privacy Policy Call Center at:

Online Banking Tab

DirectNETConsumer Online Banking

For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service, Monday through Saturday, 7 a.m. to 7 p.m. PST. by simply calling us toll-free at:

For account setup requests, such as adding accounts, changing accounts or closing your service, please
Contact Us Online.

Direct Business Internet Banking Customer Service

For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service, Monday - Saturday, 7 a.m. - 7 p.m., PT. by simply calling us toll-free at:

For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service, Monday through Saturday, 7 a.m. to 7 p.m. PST. by simply calling us toll-free at:

For account setup requests, such as adding accounts, changing accounts or closing your service, please
Contact Us Online.

Personal Banking Tab

Customer Service can be reached during business hours,
Mon. - Fri., 7 a.m. - 7 p.m. and Sat. 9 a.m. - 5 p.m. PT. at:

(800) 400-6080

To report your Money Card, VISA® Check Card or Credit Card lost or stolen, please contact Customer Service at: (800) 400-6080. (Press menu option 3 to speak to a Customer Service Representative).

After business hours, calls will be automatically connected to a 24-hour support center.

Mail payments, inquiries, or disputes to:

California Bank & Trust
PO Box 25787
Salt Lake City, UT 84125-0708

To ensure proper credit of your mortgage payments, please mail them to the following address:

California Bank & Trust
PO Box 7168
Pasadena, CA 91109-7168

For customer service on your mortgage loan, Mon. - Fri., 8 a.m. - 5 p.m., PST, please call toll-free:

(866) 840-4158

To ensure proper credit of other consumer loan payments, please mail them to the following address:

California Bank & Trust
Los Angeles Service Center
P.O. Box 549
Lawndale, CA 90260

Correspondence regarding your loan should be mailed to:

California Bank & Trust
P.O. Box 1507
Salt Lake City, UT 84110

For customer service on your consumer loan (non-mortgage), please call, Mon. - Sat., 7 a.m. - 7 p.m. PT, toll-free:

Business Banking Tab

For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service. Simply call us toll-free, Monday - Saturday, 7 a.m. - 7 p.m., PT, at:

For account setup requests, such as adding accounts, changing accounts, adding multi-user access, adding bill pay, adding QuickBooks 2005 or higher download capability, or closing your service, please Contact Us Online.

Direct Business Internet Banking Customer Service

For technical questions or bill pay research requests, please use the secure email function found within Direct Business, or contact Direct Business Internet Banking Customer Service, Monday - Saturday, 7 a.m. - 7 p.m., PT. by simply calling us toll-free at:

For technical questions or Bill Pay research requests, please contact our DirectNET Consumer Online Banking Customer Service, Monday through Saturday, 7 a.m. to 7 p.m. PST. by simply calling us toll-free at:

For account setup requests, such as adding accounts, changing accounts or closing your service, please
Contact Us Online.