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Banking online is convenient and saves hours of valuable time, but it can also leave you vulnerable to cybercriminals who are constantly looking for ways to access your accounts.
Understanding how online fraud works can help you take immediate steps to protect your business.
“Phishing”: How criminals target victims
A criminal who steals your credentials can pose as you or one of your employees, then withdraw funds from your account and cause devastating results. When you’re online, these credentials include your login and password information. To access that data, criminals engage in a practice known as “phishing” for information, which tricks you into revealing information in several ways:
If your login and password information is revealed, criminals can easily transfer funds from your account or engage in other illegal activities before you realize your account has been compromised.
Identifying a phishing scam
Remember that California Bank & Trust will never send you an email asking for login information, passwords, or any other sensitive information such as a Social Security number, ATM or debit card PIN.
Opening email attachments or clicking links from any source can install malicious software designed to steal your sensitive and private information without your knowledge.
To protect your business:
And never access your CB&T account online by clicking on a link. Either type the calbanktrust.com web address into your browser or use a bookmark you’ve previously set up.
Report suspicious emails
If you receive a suspicious email that uses California Bank & Trust's name, forward it immediately to abuse@zionsbancorp.com and then delete the email. Do not click on any links it includes or send a reply.
Add another layer of security: IBM® Security Trusteer Rapport® Software
Offered free to CB&T online banking customers, this software works with your antivirus software to add an extra level of security to protect your login information and prevent fraudulent transactions.
More tips to prevent online fraud
To further protect your accounts, follow these best practices:
What to do if you become a victim of online fraud
Equifax
(800) 525-6285
Equifax
P.O. Box 740250
Atlanta, GA 30374
Email: businessrecordsecurity@equifax.com
Experian
(888) 397-3742
Experian
P.O. Box 1017
Allen, TX 75013
Email: BusinessRecordsVictimAssistance@experian.com
TransUnion
(800) 680-7289
Transunion
P.O. Box 2000
Chester, PA 19022