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Account Takeover Fraud

Watch how Account Takeover attacks happen and learn practical actions your business can take to strengthen your defenses.

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Tags:

  • Fraud Prevention and Education

Account Takeover fraud is a growing threat to businesses of all sizes. In an Account Takeover attack, criminals gain unauthorized access to a legitimate business account, often online banking, to move money, change account details, or hide fraudulent activity.

What Is Account Takeover fraud?

Account Takeover fraud occurs when a criminal uses stolen or compromised credentials to sign in as an authorized user. This is often the result of:

  • Stolen or reused passwords.
  • Compromised business email accounts.
  • Social engineering tactics that trick users into sharing information.

Once attackers gain access, they appear as a legitimate user, making the fraud harder to detect.

How Do Account Takeovers Happen?

Fraudsters use several common methods to gain access to business accounts:

  • Phishing Emails: Attackers send emails that appear to come from a trusted source, prompting users to click a link or enter credentials on a fake website.
  • Compromised Email Accounts: If a business email account is breached, criminals can intercept messages, reset passwords, or impersonate employees.
  • Weak or Reused Passwords: Using the same password across multiple systems increases risk. If one site is breached, attackers may try the same credentials elsewhere.
  • Malware: Clicking malicious links or downloading infected files can install malware that captures keystrokes or login credentials.
  • Unsecured Devices and Public Wi‑Fi: Using public or unsecured networks can expose login activity to interception by criminals.

What Can Fraudsters Do Once Inside?

After gaining access to an account, criminals may:

  • Initiate wire transfers.
  • Add or change payment recipients.
  • Create fraudulent ACH files.
  • Modify contact information to delay detection.

Because these actions occur within a legitimate account, they may initially appear normal.

How to Safeguard Your Business

Taking a few proactive steps can help lower the potential impact of Account Takeover fraud:

  • Enable multifactor authentication (MFA) for all users.
  • Use strong, unique passwords and avoid reusing them.
  • Review employee access rights regularly and remove access when it’s no longer needed.
  • Monitor online banking activity daily to spot unusual behavior.
  • Keep software and browsers up to date with the latest security patches.

Stay Vigilant

Account Takeover fraud is a serious but preventable risk. By understanding how these attacks happen and following best practices, your business can strengthen its defenses and reduce overall exposure to fraud.

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You're about to leave California Bank & Trust's website and be directed to a website that is not affiliated with Zions Bancorporation, N.A. dba California Bank & Trust and may have a different privacy policy and level of security. Zions Bancorporation, N.A. is not responsible for, and does not endorse or guarantee, the privacy policy, security, accuracy, or performance of the third party’s website, or the information, products, or services that are expressed or offered on that website.

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You're about to leave California Bank & Trust's website and be directed to a website that is not affiliated with Zions Bancorporation, N.A. dba California Bank & Trust and may have a different privacy policy and level of security. Zions Bancorporation, N.A. is not responsible for, and does not endorse or guarantee, the privacy policy, security, accuracy, or performance of the third party’s website, or the information, products, or services that are expressed or offered on that website.