Your Bank Would Never Ask That

Scammers posing as various organizations, like the bank, may call you or send texts and emails using a variety of tactics to deceive you and obtain your sensitive information or sign-in credentials.

What to Watch Out For?

Scammers may tell you there is a fraud investigation, and you must “verify” your account, or they may claim they are from the bank’s wire department. We will never text, email, or call you asking for your PIN, password, or full account number.

• Tip #1: Never share personal information over text, email, or phone — unless you initiate the contact.
• Tip #2: Always verify suspicious requests by calling us directly — never use the number they give you.
• Tip #3: Hover over links before clicking. If it looks odd, do not click it.
• Tip #4: Keep your device’s software and antivirus up to date.

Everyday Practices for Staying Safe:

• Use strong, unique passwords and passphrases for your accounts.
• Turn on two-factor authentication.
• Check your accounts regularly for suspicious activity.
• When in doubt, reach out.

If you receive a request that appears to be from us but raises any doubts, do not proceed. Instead, terminate the call and contact us directly using the official bank telephone number provided on our website or in your banking documents.

When it comes to fraud, knowledge gives you power over scams. This means educating employees about the risks and ensuring they have the necessary tools and training to safeguard your business. Your security is our top priority, and we believe that together we can stay vigilant and outsmart the fraudsters.