Rates and products offered may differ from state to state. To see the rate and offering available to you, please select the state where you bank. (Your privacy is important to us—see our Privacy Notice)
There are a number of ways to reach us. Choose one below.
If you use a Relay Service (TTY phone line) please contact your phone company or cell phone provider. They can assist you in calling any of the California Bank & Trust numbers shown.
Customer Contact Center: (800) 400-6080
Hours Available: Monday through Friday, 7am - 7pm PT, and Saturday, 9am - 5pm PT
Personal: (888) 217-1265
Hours Available: Monday through Saturday 6am - 7pm PT
Business: (877) 650-0095
Hours Available: Monday through Saturday 6am - 7pm PT
Quicken and QuickBooks Help Available: Monday through Friday 7am – 5pm PT
Call (800) 400-6080
Press menu option 2 for card related services, followed by option 1 for lost or stolen card. After business hours, calls will be automatically connected to a 24-hour support center. Outside the U.S., call collect (801) 844-9481.
Mail payments, inquiries, or disputes to:
California Bank & Trust
PO Box 25787
Salt Lake City, UT 84125-0708
Call (855) 752-8454
Hours Available: Monday through Friday, 8 am – 5 pm PT
Mail payments to:
California Bank & Trust
P.O. Box 54040
Los Angeles, CA 90054-0040
24-hour access to your account by using a touch-tone phone
Toll free number: (800) 400-6080
Follow the prompts, please have your account information and PIN available.
Click here for a list of Bank holidays.
Click here for a list of routing / SWIFT numbers.
If you have suggestions or other feedback that is not time-sensitive or confidential, please feel free to contact us online. Online feedback is monitored Monday through Friday during normal business hours. Submissions received after hours, weekends or holidays will be handled on the next business day.
Please note: For your security, you should not submit nor can we accept customer-specific or account-specific requests and/or instructions through this online channel. Despite any instruction to the contrary, we reserve the right to instruct any party submitting an inquiry via our online email communications channel that a response is available only by contacting a branch or department by telephone. This often will be the case with complex inquiries or when there are regulatory/legal requirements that must be met.