Both the primary and secondary cardholders have full controls on all cards. You can transfer money in and out of each card, lock the cards, and lock the ability to manage or fund a card. You can lock or unlock various features at any time through the OnCard app or website by navigating to Card Management > Access Controls.

Please note, our customer service agents will assist an additional OnCard cardholder if he/she reports a card lost or stolen, even if card management is disabled. All new and replacement cards are sent to the primary cardholder address on record.