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What if I don't want my customers to know that I'm factoring?
Much of our contact is transparent to the customer. We will need to have invoice payments sent to the Bank lockbox and notification is made to the customer, usually the AP department, regarding the payment redirect. We also verify a certain percentage of outstanding invoices. This can be done via portal, email, or phone call. Every situation is different. Plus, having a Bank managed working capital facility gives a business credibility with its customers.