If you use a Relay Service (TTY phone line) please contact your phone company or cell phone provider. They can assist you in calling any of the California Bank & Trust numbers shown.
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It’s always great to hear from you. And you deserve a quick answer.
General Customer Service
Customer Contact Center: (800) 400-6080
Hours Available: Monday through Saturday, 5am - 8pm PT
Online Banking Customer Service
Personal: (888) 217-1265
Hours Available: Monday through Saturday 5am - 8pm PT
Business: (877) 650-0095
Hours Available: Monday through Saturday 5am - 8pm PT
Quicken and QuickBooks Help Available: Monday through Friday 7am – 5pm PT
Bankcard Customer Service (ATM, Debit and Credit Cards)
Call (800) 400-6080
Press menu option 2 for card related services, followed by option 1 for lost or stolen card. After business hours, calls will be automatically connected to a 24-hour support center. Outside the U.S., call collect (801) 844-9481.
Mail payments, inquiries, or disputes to:
California Bank & Trust
PO Box 25787
Salt Lake City, UT 84125-0708
Mortgage Loan Customer Service
Call (855) 752-8454
Hours Available: Monday through Friday, 8 am – 5 pm PT
Mail payments to:
California Bank & Trust
P.O. Box 54040
Los Angeles, CA 90054-0040
Telephone Banking
24-hour access to your account by using a touch-tone phone
Toll free number: (800) 400-6080
Follow the prompts, please have your account information and PIN available.
Bank Holidays
List of bank holidays
Bank Routing/ SWIFT
List of routing / SWIFT numbers
Suggestions and Feedback
If you have suggestions or other feedback that is not time-sensitive or confidential, please feel free to contact us online. Online feedback is monitored Monday through Friday during normal business hours. Submissions received after hours, weekends or holidays will be handled on the next business day.
Please note: For your security, you should not submit nor can we accept customer-specific or account-specific requests and/or instructions through this online channel. Despite any instruction to the contrary, we reserve the right to instruct any party submitting an inquiry via our online email communications channel that a response is available only by contacting a branch or department by telephone. This often will be the case with complex inquiries or when there are regulatory/legal requirements that must be met.
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Customer Service
800-400-6080
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